Habeas Data Policy

Overview

This policy explains how facelift.com.co and Estética Medellín handle your personal data under Colombian law, specifically Ley 1581 de 2012. It tells you what data we collect, how we use it, and the rights you hold over it.

How we handle your personal data

When you contact us, we collect the information you choose to share. That may include your name, email, phone number, country, and details about your case such as photos or medical history.

We use this data only to schedule and run your consultation. That covers answering your questions, reviewing your case, preparing a written quote, and coordinating your surgery dates and follow up. We do not sell your data and we do not share it with third parties for marketing.

Your rights under Ley 1581 de 2012

Under Colombian law, you have the right to know what personal data we hold about you. You may ask us to update it, correct it, or delete it. You may also ask us to stop processing it and to confirm how it has been used.

To exercise any of these rights, write to us with a clear request. We will respond within the time frames set by law.

Contact for data requests

Send your request to [email protected]. You can also call or message us on WhatsApp at +57 321-873-6882. Tell us your name, the request you are making, and how we can reach you.

Ready to plan your facelift?

If you have questions about how we handle your data, or if you want to start a consultation, request your free quote.